Personalized Services
Every client is unique. We assign dedicated account managers to provide personalized insurance consultancy, ensuring that all enquiries are handled efficiently, with clear explanations of products and coverage.
Claims Management
We recognize that claims settlement is the true test of insurance. Barstoni prioritizes fast, fair, and transparent claims resolution. Our experienced team works closely with insurers to ensure equitable settlements and peace of mind for our clients.
Our Role and Function
We act as your professional insurance partner by:
- Understanding your insurance needs.
- Sourcing the best terms and pricing from reputable insurers.
- Negotiating cover and explaining policies clearly.
- Executing instructions promptly and professionally.
- Assisting in documentation and claim settlements.
- Providing continuous advisory and market updates.
Selection of Insurers
Kenya has over 40 licensed insurance companies. Many clients may find it difficult to identify reliable providers. Barstoni bridges this gap by carefully selecting insurers based on:
- Quality of service
- Breadth of coverage
- Claims handling reputation
- Financial strength
- Flexibility and innovation
- Market reputation
We ensure competitive pricing, continuity, and comprehensive protection by partnering only with top-rated insurers.
Risk Management Capacity
Beyond insurance placement, we provide risk management advisory services including:
- Risk identification and evaluation
- Loss prevention strategies
- Fire safety and engineering consultancy
- Business interruption analysis
- Employee safety programs
- Contingency planning and recovery
This holistic approach ensures that our clients not only get insured but are also empowered to mitigate and manage risks proactively.